Effective: 4 November 2026
These terms are the rules for playing Folklores: Rise of the Diwata ("the Game"), the mobile game and this website. By entering a name in the Game or otherwise using it, you agree to them. If you do not agree, please do not play.
The short version. Play fair, keep your name clean, and do not cheat. What you buy is a licence to use items in the Game, not property with a cash value. A refund or a chargeback never gets your account banned. We may change or end the Game, and we will tell you first when we can.
The Game is not directed at children under 13, and you must be at least 13 to play. If you are under the age at which you can make your own purchases where you live, you need a parent or guardian's permission to buy anything. The Game contains chance-based reward mechanics (see section 8). See also our Privacy Policy.
Do not:
Your display name is shown to other players. It may not be offensive, hateful, sexual or abusive, may not impersonate another person or us, and may not be used to advertise. The Game checks names automatically. If you see a name that breaks this rule, tell us at support@folkloresthegame.com.
If a name breaks the rule, we may change it to a neutral placeholder name. For a first offence that is all that happens. Choosing a new offensive name, or repeatedly breaking this rule, can lead to the action in section 6.
The Game runs on our server, and the server decides every result. Do not use cheats, hacks, bots, modified clients, emulators set up to fake results, exploits of bugs, or any other way to gain what you are not meant to have. If you find a bug, tell us at support@folkloresthegame.com rather than using it. We may remove anything obtained by cheating or by exploiting a bug, and we may reset it.
We may warn, restrict, suspend or close an account for proven fraud or abuse, for example cheating, using stolen payment methods, harassment, or repeated offensive names after a warning. We will tell you why and you can reply to us at support@folkloresthegame.com.
We never suspend or ban an account because you asked for a refund or disputed a charge. See our Refund Policy.
Astra, creatures, gear, passes and everything else you collect in the Game are virtual items. We give you a personal, limited, non-transferable licence to use them in the Game, for as long as the Game runs and your account is in good standing. You do not own them. They have no cash value, cannot be exchanged for money or sold or traded outside the Game, and are not refunded for money when you stop playing. The Game, its art, music, names and code belong to us or our licensors.
Real-money purchases are processed by Google Play and are covered by our Refund Policy, which forms part of these terms.
Some features, such as summoning at the Pacts, give a random result. The server decides every result using the drop rates and pity rules of that Pact. We do not change them secretly for individual players. Some early summons, such as a new player's first one, may be set to give a particular creature. A random result is not guaranteed, and a summon is not refunded because of what it gave you.
The Game is a live service. We may add, change, rebalance or remove content, features and items, including ones you have. If we plan to shut the Game down, we will announce it in the Game and on this website before it happens, and we will stop selling real-money items before the end. We cannot promise the Game will run forever or be free of interruptions.
The Game is provided as it is. As far as the law allows, we are not liable for lost progress, items or play time, or for indirect losses, and our total liability to you for anything to do with the Game is limited to what you paid us in the 12 months before the problem arose. Nothing in these terms limits any right you have under the law of your country that cannot be limited.
We will update this page and change the date above when the terms change. Material changes will be announced in the Game before they take effect. If you keep playing after a change takes effect, you accept it.
support@folkloresthegame.com
Sherwin Chua, 15 Yishun Close, Singapore
Questions about your data are covered by our Privacy Policy, and account deletion by Account & Data Deletion. These terms are governed by the laws of Singapore.